We accept USD, SAR, and U.S. credit cards. Our credit card machine is not always available, so we recommend you carry USD or SAR with you to your appointment.
The American Citizen Services (ACS) Sections in Saudi Arabia operate by appointment only for all customers needing non-emergency services.
Scheduling appointments allows us to provide better, more efficient service to the public.
Schedule an appointment at the Embassy in Riyadh, Consulate General in Jeddah, or Consulate General Dhahran:
For all questions about American Citizen Services, please contact us through email based on your location:
Hours: 9:00am to 11:00am
All personal electronic devices including cell phones and laptops are prohibited and are not allowed in the Embassy or Consulate. We strongly recommend that you leave your personal cell phones in your car or a safe place before arriving at the Embassy or Consulate as there is limited ability to store cell phones. Only bags that can be carried by hand will be permitted. Sealed envelopes or packages as well as cigarettes, lighters, sharp objects such as scissors, and weapons or explosive materials of any kind are prohibited. This list is not exhaustive and other items may be prohibited at the discretion of security staff.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.