Health Alert: April 26 Change to Curfew Hours

Health Alert – Update on Ramadan Curfew Hours

Message for U.S. Citizens – April 26, 2020

Location: Saudi Arabia

Event:  The government of Saudi Arabia has announced a relaxation of curfew restrictions during Ramadan.  From April 26 until May 13, generalized movement will be permitted from 9 AM to 5 PM and limited commercial and economic activities will be allowed to resume.  Social distancing is required during this period and public gatherings of more than five people are prohibited.  The 24-hour curfew remains in effect in Mecca.  Movement between provinces and major cities within Saudi Arabia remains prohibited; requests for exemption from those restrictions can be made to the Saudi Ministry of Interior using the website https://tanaqul.ecloud.sa/login; this website is best accessed on a smart phone.

During Ramadan, and given continued public health concerns, the Embassy and the Consulates General in Jeddah and Dhahran continue to extensively telework and staffing is reduced.   The U.S. Mission’s consular sections are available to accept urgent phone calls involving the life and safety of American citizens, but request that all other communications be made by email (see contact information below) until further notice; all visa services have been suspended and the Mission will not accept calls about visa matters.  Requests for passport and other services for American citizens should be made by email.  It is helpful to include passport numbers for yourself and other family members and additional contact information, such as phone numbers, in your email communications with us.  Assistance in emergencies is available from all three of the Mission’s posts 24 hours a day. 

The U.S. Mission is making extensive use of social media to interact with the American community in an efficient, timely fashion; all American citizens are strongly encouraged to follow the Mission’s American Citizens Services Twitter account (@KSA_ACS) and to enroll in the Smart Traveler Enrollment Program (STEP) and monitor the U.S. Mission website.

Actions to Take:

    Register in STEP and encourage other Americans to do so.

    Follow the U.S. Mission’s ACS twitter account.

    Cooperate with public policies designed to stop the spread of the COVID-19 virus.

    Stay abreast of local news and information concerning travel restrictions.

    For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.

    Visit the COVID-19 crisis page on travel.state.gov for the latest information.

    Visit our Embassy webpage on COVID-19 for information on conditions in Saudi Arabia.

    Visit the Department of Homeland Security’s website on the latest restrictions on travel to the United States.

For Assistance Contact:

U.S. Embassy Riyadh

Abdullah Ibn Hudhafah As Sahmi Street Roundabout no. 9, Diplomatic Quarter Riyadh, Saudi Arabia

Telephone: (966) (11) 488-3800

Fax: (966) (11) 488-7670

RiyadhACS@state.gov

U.S. Consulate General Jeddah

Al Safa Street, Al Muhammadiyah District, near the new American School building.

Jeddah, Saudi Arabia

Phone: (966) (12) 220-5000

Fax: (966) (12) 220-5093

JeddahACS@state.gov

U.S. Consulate General Dhahran

Between KFUPM and King Abdulaziz Airbase, Dhahran, Saudi Arabia

Telephone: (966) (13) 330-3200

Fax: (966) (13) 330-6816

DhahranACS@state.gov

State Department – Consular Affairs

888-407-4747 or 202-501-4444

Saudi Arabia Country Information

Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts.

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